Terms of service
Last Updated: 19 October 2025
Welcome to Nyla Abayas & Ladies Tailoring, operated by Ameena Jabeen Abayat, Muweilah commercial, Sharjah, United Arab Emirates.
1. Our Services
Nyla provides professional uniform stitching, ladies tailoring, clothing alterations, customized abayas and related garment services.
All services are subject to fabric availability, design feasibility, measurement requirements and order confirmation.
2. Quotations & Pricing
Prices depend on garment type, fabric, design complexity, quantity and customization requirements.
Quotations are provided based on the information supplied by the customer.
Additional design changes or alterations may incur additional charges.
Corporate and bulk uniform orders are quoted individually.
Final pricing will be confirmed before an order is accepted.
3. Measurements & Customization
Customers are responsible for providing accurate measurements and confirming their design requirements.
Nyla takes reasonable care to ensure garments are stitched according to the agreed measurements and specifications.
Changes requested after production has started may involve additional charges or revised delivery dates.
4. Order Confirmation & Payment
Orders are confirmed once the required design specifications, pricing, delivery expectations and payment arrangements have been agreed upon.
Any advance payment requirements will be communicated before order confirmation.
The remaining balance, where applicable, must be settled according to the agreed payment terms.
5. Production & Delivery
Production timelines depend on garment complexity, order quantity, material availability and workload.
Estimated completion dates will be communicated during order confirmation.
Pickup and delivery arrangements are subject to service availability and agreed conditions.
Any delivery charges, where applicable, will be communicated in advance.
6. Alterations & Quality Concerns
Customers are encouraged to inspect and try their garments upon collection or delivery.
If a garment differs materially from the agreed measurements or specifications, please contact Nyla promptly so we can review the concern and discuss an appropriate solution.
Alteration or correction requests resulting from changes in customer measurements, preferences or original specifications may incur additional charges.
7. Cancellations & Refunds
Cancellation and refund requests are reviewed according to the nature of the order, work already completed, materials purchased and applicable UAE consumer protection laws.
Customized garments and made-to-order products may have different cancellation conditions from standard products.
Nothing in these terms limits a customer's rights under applicable law.
8. Collection of Completed Garments
Customers will be notified when their garments are ready for collection or delivery.
Customers are requested to collect completed orders within the communicated collection period.
Any applicable storage charges must be communicated clearly and agreed upon where required by law.
9. Fabric & Design Variations
Minor variations in fabric shade, texture, embroidery or finishing may occur due to material availability, lighting and production processes.
Any significant substitution will be discussed with the customer before proceeding.
10. Corporate & Bulk Uniform Orders
Corporate uniform orders may involve separate written quotations covering quantities, sizes, fabric specifications, sample approvals, delivery schedules and payment conditions.
The agreed quotation or order confirmation will govern those specific commercial arrangements.
11. Website Information
We aim to keep our website information accurate and current.
Images, designs, descriptions and prices are provided for general reference and may change without prior notice.
Any AI-generated or illustrative images should not be interpreted as photographs of actual products, production facilities or employees unless expressly stated.
12. Privacy
Customer information is handled in accordance with our Privacy Policy and applicable data protection requirements.
Measurements, contact information and order details are used to process enquiries and provide requested services.
13. Contact Information
Nyla Abayas & Ladies Tailoring
Operated by Ameena Jabeen Abayat
Location: Near Lulu Hypermarket, Muweilah Commercial, Sharjah, UAE.
WhatsApp: +971 54 377 2185
Website: www.nylauae.com
For questions regarding these Terms & Conditions, please contact us through our website or WhatsApp.